Contact Us

Ready to ship your bat to us for our Heat Roll with Progressive Pressure?  The process is quick and easy:

  1. Place your order for our Heat Rolling Service here on our website, buying one service for each bat you intend to send to us. You can pay extra during checkout for expedited return shipping if you choose.
  2. Print your order confirmation and include it inside the package. If you don't have access to a printer, please include a hand written note with your order number written on it.
  3. Ship your bat(s) to us using any method you prefer. You pay for and arrange shipping to us and we offer free return shipping! You can find our shipping address below.
  4. We’ll receive your package and get to work. Our turnaround time is 24 hours, which means we’ll ship your bats back out to you the very next business day after we receive them! We'll email you tracking info after the bat(s) ship back to you. Instructions for finding your video clips will be wrapped around the handle of the bat inside the package when you receive it.

When you’re ready to ship, please ship to the following (this address does not accept in-person dropoffs):
124 Five Forks Dr Suite B178
King NC 27021-1059

*Our call volume and workload are very high this time of year, and our staff is very specialized, thus very small. For the quickest response, we encourage you to email us at or by using the form below.

If you’re local and you want to drop your bat off in person, please contact us directly to arrange an appointment. Please, do not attempt to drop your bat(s) off at our shipping address above. UPDATE: as of March 1, 2020, we are not scheduling any in-person drop-offs or pickups due to the COVDI-19 pandemic. Please ship your bats to us using the 4 steps listed above and we will ship them back to you.

If you have any questions, please don’t hesitate to contact us either by email at or by using this contact form below, or by phone call at (336)618-7487,