Terms & Conditions

Last Updated: May 18, 2026

Please read these Terms & Conditions ("Terms") carefully before placing an order or using our website. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. About Us

This website is operated by LongballBats.com, L.L.C. ("we," "us," or "our"), a business based in North Carolina, USA. We sell baseball and softball equipment, including bats, gloves, and related accessories, through our online store hosted on BigCommerce. You can reach us at:

2. Eligibility

By using this website, you represent that you are at least 18 years of age, or are using the site under the supervision of a parent or legal guardian. You also represent that you have the legal authority to enter into a binding agreement and to use this site in accordance with these Terms.

3. Product Information

We make every effort to accurately describe our products, including bats, gloves, and other baseball and softball equipment. However, we do not warrant that product descriptions, images, pricing, or other content on the site are completely accurate, current, or free of errors. If a product you receive is not as described, your sole remedy is to return it in accordance with our Return Policy (see Section 8).

Product availability is subject to change without notice. We reserve the right to limit quantities, discontinue products, or refuse orders at our sole discretion.

4. Pricing & Payment

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time. If a pricing error is discovered after you place an order, we will contact you before shipping your order and give you the option to proceed at the correct price or cancel.

We accept major credit cards and other payment methods as displayed at checkout. All payments are processed securely through BigCommerce's payment infrastructure. We do not store your full credit card information on our servers.

Sales tax will be applied to orders as required by North Carolina law and any other applicable state and local tax regulations.

5. Order Acceptance

Placing an order on our website constitutes an offer to purchase. Your order is not confirmed until you receive an order confirmation email from us. We reserve the right to decline or cancel any order for any reason, including but not limited to product unavailability, suspected fraud, or errors in pricing or product information. If we cancel your order, we will issue a full refund to your original payment method.

6. Shipping & Delivery

We ship orders within the United States. Estimated shipping times are provided at checkout but are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.

Risk of loss and title for products purchased from us passes to you upon delivery to the carrier. If a shipment is lost or damaged in transit, please contact us and we will work with you and the carrier to resolve the issue.

Please review our Shipping Policy for full details.

7. Equipment Safety & Compliance

Baseball and softball bats and equipment may be subject to certification standards and rules set by governing bodies such as USA Baseball, USSSA, NSA, ASA/USA Softball, NFHS, and NCAA, among others. It is your responsibility to ensure that any equipment you purchase complies with the rules and regulations of your specific league, organization, or age group before use.

We provide product specifications to the best of our knowledge, but we make no warranty that any specific item or service will be approved or legal for use in your particular league or jurisdiction. Always verify eligibility with your league before purchasing.

Please follow all manufacturer safety instructions when using sporting equipment. Improper use of bats, gloves, or other equipment may result in injury.

8. Returns & Exchanges

We want you to be satisfied with your purchase. Please review our Return Policy for full details.

9. Warranties & Disclaimers

Manufacturer warranties, if any, are provided by the respective manufacturer and not by us. We do not make any independent warranties regarding the products we sell beyond those required by applicable law.

TO THE FULLEST EXTENT PERMITTED BY LAW, THIS WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PHYSICAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE OR ANY PRODUCTS PURCHASED THROUGH IT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claim arising from these Terms or your use of this site shall not exceed the amount you paid to us for the specific order giving rise to the claim.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, and product descriptions, is the property of LongballBats.com, L.L.C. or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this website without our express written permission.

12. User Conduct

When using our website, you agree not to:

• Use the site for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to any part of our website or systems.
• Submit false, misleading, or fraudulent information.
• Interfere with the operation of the website or disrupt other users' access.
• Scrape, copy, or harvest content from the site without permission.

13. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience only. We do not endorse and are not responsible for the content, privacy practices, or accuracy of any third-party sites. Your use of such sites is at your own risk.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

15. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the state and federal courts located in Stokes County, North Carolina.

We encourage you to contact us first at info@longballbats.com to resolve any concerns before initiating formal proceedings.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last Updated" date. Your continued use of the website after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and LongballBats.com, L.L.C. with respect to your use of this site and supersede all prior agreements or understandings.

19. Contact Us

If you have any questions about these Terms & Conditions, please contact us: